FAQs
Frequently Asked Questions
We specialize in custom laser engraving and full-color UV printing on premium drinkware, hats, corporate gifts, and personalized keepsakes — engraving wood, leather, acrylic, metal, and slate. We also supply wholesale leather, leatherette, and acrylic hat patches to embroiderers, screen printers, and apparel decorators through our Slate Creek Patch Co. division.
Where are you located?
We're based in Bettendorf, Iowa, serving the Quad Cities area — including Davenport, Moline, Rock Island, Clinton, Camanche, Iowa City, and DeWitt. We offer local delivery on orders over $100, pickup by appointment, and ship nationwide.
Do you have a physical store?
We operate as an online production-based business rather than a retail storefront, which lets us keep prices competitive and turnaround fast. Local pickup is by appointment; we deliver locally on orders over $100 and ship anywhere in the US.
Can you create custom designs?
Absolutely! Send us your logo, artwork, or idea and we'll refine it for optimal engraving or UV printing results — for one-off gifts or full brand rollouts.
What file types do you accept?
PNG, JPG, PDF, SVG, AI, and EPS. Vector files (SVG, AI, EPS) work best for logos, and 300 DPI+ images work best for UV printing.
Is there a minimum order quantity?
For retail/personalized items, no minimum. For wholesale hat patches through Slate Creek Patch Co., our minimum is 12 patches per order, with free SlateTags included on orders of 12 or more.
What types of items can you engrave?
Drinkware (tumblers, mugs, water bottles), hats, cutting boards, corporate gifts, coasters, golf balls, and custom leather/leatherette/acrylic hat patches — plus wholesale UV DTF stickers.
Do you offer wholesale or bulk pricing?