FAQs

Frequently Asked Questions

What does Slate Creek Laser do?

We specialize in premium custom laser engraving and UV printing on a curated selection of high-quality products including hats, drinkware, and personalized gifts. Using state-of-the-art laser technology, we create intricate, durable designs that transform ordinary items into extraordinary keepsakes.

Where are you located?

We're proudly based in the Quad Cities region. We offer convenient local pickup for customers in the area, and we ship our premium custom products nationwide to customers across the United States.

Do you have a physical store?

We operate primarily online through our e-commerce store, with local pickup available in the Quad Cities area. This allows us to focus on quality craftsmanship while keeping our prices competitive and offering fast turnaround times.

Can you create custom designs?

Absolutely! We love bringing your vision to life. Whether you have a specific logo, artwork, or design idea, our team can work with you to create custom laser engravings and UV prints. We accept various file types and can help refine your design for optimal engraving results.

What file types do you accept?

We accept most common file formats including PNG, JPG, PDF, SVG, AI, and EPS. For best results, we recommend vector files (SVG, AI, EPS) for logos and designs, as they scale perfectly for laser engraving. High-resolution images (300 DPI or higher) work great for UV printing.

Is there a minimum order quantity?

No minimum order required! We're happy to create a single personalized item or handle bulk orders for businesses, events, and special occasions. Whether you need one custom gift or hundreds of branded products, we've got you covered.

What types of items can you engrave?

We specialize in laser engraving and UV printing on premium hats, drinkware (tumblers, mugs, water bottles), and a variety of personalized gifts. Each product in our store has been carefully selected to ensure it meets our high standards for quality and engraving results.

Do you supply the products, or can I bring my own?

We supply all the premium products available in our online store, which have been specifically chosen for their quality and compatibility with our laser engraving and UV printing processes. This ensures consistent, professional results every time. At this time, we don't accept customer-supplied items for engraving.